Online Banking, Bill Pay, eStatements, & eNotices
General Online Banking & Mobile App Questions
How do I login the first time?
Click on "Online Banking Login" on our home page, click "Enroll" and then follow the instructions on the screen. You will need your full social or Tax ID Number, your member number, your birthdate, and an email address. This linked document has more information (will download a PDF).
Is my username and password the same for Online Banking & Mobile Banking?
Yes! It's the same for both, although you will need to re-verify with a one-time passcode to your email address before adding a new device. Click "Remember Device" to only have to re-verify on the device once every 90 days. Please do not click remember device on public or shared computers.
Can I download files to Quickbooks or other software?
Yes! You can download files in CSV, QBO, QFX, or OFX, file types. You can import these into your bookkeeping software. We do not currently offer a direct connection to Quickbooks Online or other online platforms but the goal is for that to be available by March of 2024.
What things can I do in Online/Mobile Banking that I couldn't before?
You can now apply for a loan and rename your accounts. You can also see any transfers that exist on our system (although if we create them you will not be able to edit them). We also will be able to see any transfers that you set up online--so we can help you with them more easily.
eStatements
What are eStatements?
eStatements are an electronic version of your statement. You can recieve eStatements by enrolling--if you enroll, you will no longer recieve paper statements. PLEASE NOTE: it is no longer possible to recieve both eStatements and Paper Statements. You can still access all of the other online banking features and see your transaction history.
How many months of eStatements will be available?
3 months of historical eStatements will be added to this system. As we go ahead, you will be able to see up to 18 months of historical eStatements. Available statements will not go further back then July of 2023. Please contact us if you need older statements.
Bill Pay
Will my existing Bill Pay payees carry over?
Yes! We are happy to note that your existing payees will carry over. Any payees and recurring payments will carry over unless they are direct ACH transfers (where you entered account information to transfer to a friend, for instance -- more info coming on this soon). Payments that are intended to issue anytime after September 28th at 4PM will issue on Monday, October 2nd, by the new provider.
Remote Deposit Capture
How will remote deposit capture work?
Remote deposit capture will be similar to before but easier to use. We will provide more information on this soon.
Our Members make the difference.
Member Since 1982
"I joined the credit union when they first opened on Monroe Avenue. I wanted to build an account with a financial institution. I saw that they were new and I was starting new - so I thought it would be a good start! They were nice and courteous people. After they moved to South Avenue I wanted to buy a new car and they helped me with that and I have taken out personal loans with them too. They're more personal, a bank doesn't know you from the next 500 people. I always recommend them to people. The credit union looks at the things happening in your life and works with you. They know that people don't fail because they are not working on their life. Sometimes things just happen. I would like to get my next mortgage through them. I love them, they just fit my needs."